Use Cases

Intelligence that transforms
how teams work

From sales calls to support tickets to research interviews—see how teams use Scribe Sight to extract insights they'd never find manually.

Sales Intelligence

Your sales calls are worth more than you think

Every objection, buying signal, and competitive mention—captured and analyzed automatically.

The problem

  • Reps forget to log call notes or miss key details
  • Managers can't review every call to coach effectively
  • Competitive intelligence is scattered across different reps
  • Deal signals get lost between call and CRM update
23%
Increase in win rate
Teams using call analysis win more deals
5hrs
Saved per rep/week
No more manual note-taking or call summaries
100%
Call coverage
Every conversation analyzed, not just samples

What you get

Objection extraction

Automatically identify and categorize prospect objections across all calls

Deal signal detection

Spot buying intent, budget discussions, and timeline mentions

Competitor mentions

Track when and how competitors come up in conversations

Rep coaching insights

Compare talk patterns, question techniques, and discovery quality

How it works

1
Sales call recorded (Zoom, Gong, or direct upload)
2
Transcript and analysis ready in minutes
3
Key insights pushed to CRM via webhook
4
Weekly trends visible in project insights
Support Analysis

Stop drowning in support tickets

Surface recurring issues, track sentiment, and identify training opportunities—without listening to every call.

The problem

  • Same issues keep coming up but root causes are unclear
  • Hard to know which agents need coaching
  • Customer sentiment is guessed, not measured
  • QA can only sample a fraction of calls
40%
Faster issue resolution
Identify and fix root causes faster
100%
QA coverage
Every call analyzed for quality signals
Real-time
Sentiment tracking
Know when customer mood shifts

What you get

Issue categorization

Automatically tag and group issues by type, severity, and frequency

Sentiment trends

Track customer satisfaction signals across all interactions

Agent performance

Identify coaching opportunities and best practices to share

Product insights

Surface feature requests and pain points for product teams

How it works

1
Support calls automatically recorded
2
Issues and sentiment extracted immediately
3
Alerts triggered for critical topics
4
Weekly reports show trends and outliers
Research & Learning

Learn 10x faster from any content

Extract key themes, cross-reference sources, and query your knowledge base with AI.

The problem

  • Too many podcasts, lectures, and interviews to keep up with
  • Notes from videos are scattered and hard to search
  • Can't remember which interview mentioned a specific insight
  • Manual transcription is expensive and slow
10x
Faster learning
Extract key points without watching full videos
Instant
Cross-reference
Find related insights across all your content
AI-powered
Knowledge queries
Ask questions and get answers from your library

What you get

Key theme extraction

Automatically identify main topics and arguments from any content

Cross-source search

Find mentions of any topic across all your recordings

AI queries via MCP

Ask Claude questions about your entire content library

Structured exports

Export summaries, quotes, and insights to Notion or Obsidian

How it works

1
Upload podcast, lecture, or interview
2
AI extracts themes, quotes, and key points
3
Content searchable across your library
4
Query with AI assistants via MCP

More ways teams use Scribe Sight

Any audio or video with valuable information can be transformed into actionable intelligence.

Customer Success

Track health signals and churn risk from customer conversations

Podcasters

Turn episodes into blog posts, show notes, and social content

User Research

Synthesize insights across dozens of user interviews

Which problem will you solve first?

Upload your first recording and see insights in minutes. No credit card required.